Introduction
StarVPN (“we”, “our”, or “us”) values your privacy and is committed to protecting your information.
This Privacy Policy explains how information may be collected, used, and protected when you use the StarVPN mobile application.
Information We Collect
To improve app functionality and maintain service quality, StarVPN may collect limited technical and diagnostic information.
- Device model and Android version
- Crash logs and diagnostics
- App performance analytics
- Connection status and server performance data
- Advertising identifiers for ads personalization and fraud prevention
VPN Infrastructure & VPNGate Servers
StarVPN uses publicly available VPN servers provided through the VPNGate network. VPNGate is a volunteer-based academic VPN project operated by the University of Tsukuba, Japan.
Since VPNGate servers are publicly operated by volunteers around the world, server availability, speed, location, and reliability may vary over time.
While StarVPN aims to provide secure and stable VPN access, we cannot guarantee the privacy practices, logging policies, or operational standards of individual VPNGate server operators.
Users are encouraged to avoid transmitting highly sensitive personal, financial, or confidential information while connected to public VPN servers.
Third-Party Services
StarVPN uses trusted third-party services to improve app quality, analytics, advertising, and app stability.
Firebase
Used for analytics, crash reporting, app performance monitoring, and notifications.
AppLovin
Used for displaying advertisements and improving ad experiences.
Facebook SDK
Used for analytics, advertising, and marketing performance.
Unity Ads
Used to serve rewarded and interstitial advertisements.
How We Use Information
- To maintain VPN functionality and server stability
- To improve app performance and reliability
- To detect crashes and fix bugs
- To prevent abuse and unauthorized access
- To display ads and improve advertising relevance
Advertising
StarVPN may display advertisements through third-party ad partners including AppLovin, Facebook Audience Network, and Unity Ads.
These services may collect advertising identifiers and device-related information to provide more relevant ads and measure ad performance.
Data Security
We implement reasonable security measures designed to help protect user information and maintain secure app operations.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
StarVPN is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through our official support channels or app store listing.
Email: [email protected]